Returns
How do I start a return or exchange?
To initiate a return or exchange, please log into your account to submit a request. If you have not set up an account, you can click here to complete the request form. You will need your order number and either the shipping zip code, phone number, or
Can I return an item purchased on sale?
We accept returns in accordance with our return policy on any items not marked “Final Sale”.
How do I return something I received as a gift?
Gifts can be returned or exchanged within 30 days. To initiate a request, you can click here to fill out the form. We will need the order number and either the shipping zip code, phone number, or email address used at the time of purchase.
How do I return something I received as a gift?
Gifts can be returned or exchanged within 30 days. To initiate a request, you can click here to fill out the form. We will need the order number and either the shipping zip code, phone number, or email address used at the time of purchase. If you nee
How long will it take to receive my refund? And where will my refund go?
A refund will be issued once we’ve received your return. Shipping and handling charges are non-refundable. Your refund will be issued to the original form of payment unless otherwise noted. Gift cards and reward points are refunded first if more than
General Returns Disclaimer:
All returned products must be unused, undamaged, with all accessories included, and, whenever possible, packaged in the original boxes in order to ensure a full credit, minus any shipping fees. Please understand that we reserve the right to refuse a
What should I do if I no longer have the original shipping box for my return or exchange?
If you no longer have the original shipping box, you will be responsible for sourcing another box to ship the item in. We do not provide reimbursements for shipping materials. You can also check out our Happy Returns option which allows you to drop o